Hospitality (Part 4): This is HearthKeeping

As I worked on the three articles about hospitality, something jumped out at me: this is our work all the time. We don’t just try to fortify our guests. We want our people to be fortified too. We don’t just make sure our company has a place to sit and drinks and clean bathrooms. We want that for our people too. We don’t just make sure our company is welcomed, tended, sheltered, and fed. We want that for our people too.